The peace-of-mind provision

Our customers should be confirmed in their choice of insurer on an ongoing basis.

We focus on solutions that are sustainable in the long term, both financially and for the people affected. Our point of departure is helping people, and our ambition is that their contact with us will help our customers build peace of mind before, during and after a possible claim. We want to eliminate concerns, rather than just send a cheque, in order to add perceived value for customers while at the same time reducing our claims expenses.

We acknowledge our responsibility in relation to our customers, our employees, the environment, our products and society. Our dedication to our community and to social projects and activities confirms this commitment. We want to be among those who set the agenda within Corporate Social Responsibility (CSR), and we see opportunities and business potential in being socially responsible and securing sustainable development of the Group.

 

“TrygVesta should constantly challenge our understanding of how we retain and attract customers to ensure our continued success going forward. We all have a growing number of options today and this requires businesses to differentiate their products and services. In the long-term perspective, the most competitive company may be the company that is able to redefine what insurances are all about and how insurances are perceived by customers. A key driver in working with innovation is to constantly offer our customers more than they expect. This is what makes going to work fun and meaningful.”

Stig Ellkier-Pedersen
Member of the Group Executive Management
in charge of New Markets