Human competencies

We intend to focus on our employees and to be an attractive workplace.

We must strengthen our capabilities in step with changes in the development of distribution, products and services. We intend to ensure that skills are developed on a regular basis through in-house and external training courses, experience sharing and networking groups. We intend to focus on management and employee development and strengthen dialogue across the organisation, including by using theme packages that build on our values and by continuing to use the balanced scorecard (BSC) as a tool for benchmarking and dialogue throughout the Group. A project to modernise the offices in Ballerup and Bergen up to 2010 and the launch of a new intranet are other initiatives intended to facilitate knowledge sharing within the organisation.

We have to think innovatively and be open to new ideas and ways of doing things, if we are to grow and develop our business in terms of added sales, new business and new areas of generating earnings. We intend to use the creative potential of our employees by supporting and setting up a framework for nurturing innovation and good ideas and facilitating their further development, with respect to major innovations as well as small current improvements.

Measures that simplify our working processes and methods are key to our ability to provide optimum service to our customers. We always strive for simplicity and high quality and the coming years will see a continuation of our work to implement the LEAN principle throughout the Group.

 

“We consider our managers to be the drivers implementing our strategy. This way of thinking makes heavy demands on managers’ ability to communicate the strategy in a simple and straightforward manner, to define frameworks and facilitate working processes, and to create opportunities for personal and professional development. In order to strengthen these skills, we intend to increase our focus on management development through a new development programme for our managers in 2008.”

Vered Gilboa Jacobsen
Head of Development,
TrygVesta Management Academy